WHO policy brief: Building trust through risk communication and community engagement, 14 September 2022 - ISS-G20 Laboratorium Repository

Key points 

• Credible, trusted, relevant, timely, accessible and actionable heath information is crucial for the acceptance and adoption of life-saving interventions.
• Risk communication and community engagement (RCCE) approaches and interventions that effectively engage with affected populations have proven crucial to COVID-19 emergency preparedness and response plans.
• Improving trust through strategic communication and co-developing solutions that best fit community needs are critical to ending the emergency of COVID-19 in all countries.
• Member States are encouraged to maintain RCCE teams at current emergency levels to sustain operational readiness for unpredictable events in the context of the COVID-19 emergency and future emergencies.
• It remains critical that communities, under the guidance of public health authorities, use public health and social measures (PHSM), such as staying home when feeling unwell, testing for SARS- CoV-2 and isolating if testing positive. As the virus continues to circulate intensely around the world, people should continue to avoid crowds, distance where possible, wear a well-fitted mask when they cannot maintain distancing and when indoors, improve ventilation and clean hands as measures to reduce risk of infection and transmission of SARS-CoV-2.

Entire content available on: https://www.who.int/publications-detail-redirect/WHO-2019-nCoV-Policy_Brief-RCCE-2022.1