Help lines

Il Telefono Verde Malattie Rare (TVMR) è stato istituito il 29 febbraio 2008, in occasione della prima giornata di sensibilizzazione delle malattie rare. Il servizio - collocato al Centro nazionale malattie rare dell’Istituto Superiore di Sanità, è gratuito su tutto il territorio nazionale, da telefono fisso e da cellulare. All’800 896949 risponde un'equipe di ricercatori esperti che, mediante un ascolto attivo e personalizzato, accoglie e fornisce informazioni sulle malattie, le esenzioni ad esse relative, orientando la persona verso i presidi di diagnosi e cura della Rete nazionale malattie...

The Gambling Helpline (TVNGA) - 800 558822 is a telephone counseling service aimed at the entire population and in particular at people with problems related to gambling and at their families. Active from Monday to Friday from 10.00 to 16.00 at the National cantre for Addiction and Doping of  the National Institute of Health It is a space dedicated to welcoming, listening and guiding users. The TVNGA offers clear and scientifically validated information, orientates towards local services that propose health interventions for the diagnosis and treatment of addiction, proposes social reso...

Alcohol Helpline (TVAl) - 800 632000 is a national telephone counseling service for fighting and facing the risky and harmful consumption of alcoholic beverages. The service, anonymous and free, is active from Monday to Friday from 10.00 to 16.00 at the National Center for Addiction and Doping at the national institute of Health. TVAl is a listening, welcoming and orientation point for everyone and in particular for people with problems related to alcohol consumption and their families. TVAl raises awareness of the effects on health related to alcohol consumption, offers clear and scientific...

The Drug Addiction Helpline (TVD) - 800 186070 is a national telephone counseling service for facing and fighting drug addiction. The anonymous and free service is active from Monday to Friday from 10.00 to 16.00 at the National Center for Addiction and Doping at the National Institute of health. The TVD is a point of welcome, listening and guidance aimed at all the  citizens, but in particular at people with problems related to the consumption of psychotropic substances and at their families. The Drug Addiction Helpline (TVD) raises awareness of the health effects associated with the co...

The Anti-Doping Helpline (TVAD) 800-896970 of the Smoke, Alcohol and Drug Observatory (OssFAD) is a national, anonymous and free counseling service on doping-related issues, to which a team of expert pharmacologists and psychologists responds in the field. The line is open from Monday to Friday from 10:00 to 16:00 and is aimed at an audience mainly made up of sportsmen, sector operators and social health professionals. The goal is to provide scientific information on the effects caused by the use of banned substances for doping, on the use and / or abuse of pharmacologically active substances...

The Quitline Smoking (TVF) 800 554088 of the Istituto Superiore di Sanità, active at the National Center for Addiction and Doping, is a national, anonymous and free telephone counseling service, through which a team of experts and psychologists provides information on smoking and related issues and supports and motivates smokers towards healthy lifestyle choices. The importance and potential of TVF are demonstrated by two decrees: Decree of 25 October 2012 of the Ministry of Health, which provides that the number 800.554088 appears in rotation on the labeling of tobacco products Legislativ...

Il Telefono Verde AIDS e Infezioni Sessualmente Trasmesse (TV AIDS e IST) 800.861.061 è un Servizio nazionale di counselling telefonico, anonimo e gratuito, collocato all'interno dell’area “Comunicazione” dell’Unità Operativa Ricerca psico-socio-comportamentale, Comunicazione, Formazione del Dipartimento Malattie Infettive.  Il TV AIDS e IST da oltre 33 anni svolge attività di counselling per la prevenzione dell’HIV, dell’AIDS e delle altre IST, in italiano e in inglese, dal lunedì al venerdì, dalle ore 13.00 alle ore 18.00.  Un esperto in materia legale è presente il lunedì...